Service from PROTAKT


Our support team is available to assist you from Monday to Friday between 8 a.m. and 5 p.m.

E-mail:    support[at]protakt[dot]de
Tel.:      +49 (6032) 9660-00

We take care of your solution and we take care of your users.
Our project organisation is geared towards implementing your Microsoft Dynamics solution quickly and efficiently. 
You then receive the support that you need. 
We will assist you with our many years of practical expertise in training your users in the introductory phase as well as in ongoing operations. We will advise you with regard to the latest version and development for your Microsoft Dynamics solution.
We have various trained specialists to answer your questions concerning the different areas of application of Microsoft Dynamics. We coordinate your support queries in a special support system.
If our support team think it is advisable, they can also access your application platform remotely – provided you agree to this – and support your employees online. 

We would be happy to discuss details with you in person. Contact us...



PROTAKT Service Level Agreement 
The individual support for your Microsoft Dynamics solution - tailor-made for your requirements!
Read more about PROTAKT SLA...

PROTAKT Update Service
With our PROTAKT Update Service your Microsoft Dynamics solution is always up-to-date. 
That is how future becomes calculable for you.
Read more about PROTAKT Update Service...

 

PROTAKT Support via TeamViewer
Our support team can access your application platform remotely – provided you agree to this – and support your employees online. 
Remote support via TeamViewer...