The Microsoft Dynamics product line

The product line Microsoft Dynamics contains many different software products and belongs to the Microsoft Business Solutions software line.
PROTAKT is an experienced partner in ERP and CRM.

Enterprise Resource Planning (ERP) - the goal-oriented management of your company.
It serves to collect all company resources in a meaningful way in a database. It allows you to manage, control and plan business tasks in a demand-oriented and time-saving way. An ERP-system efficiently increases the operational value-added process.

Customer-Relationship-Management (CRM) - the customer-oriented communication of your company.
You will be supported in maintaining a consistent focus on all your customers' needs at a glance. CRM-systems are used for managing customer data.

Microsoft Dynamics NAV

•  General about NAV
•  License models
Microsoft Dynamics 365 Customer Engagement

•  General about Customer Engagement